Delete your account

Delete in the ClareSight mobile app

1. Open ClareSight on your Android phone, iPhone or iPad and sign in.
2. Tap your initials in the top right to open Profile.
3. Scroll to Delete account and tap Delete my account.
4. Enter your password, type DELETE MY ACCOUNT, and tap Delete account.

Delete on the web, without the app

1. Sign in to ClareSight. The link opens Settings → Delete account once you are signed in.
2. Choose Delete account, enter your password and type DELETE MY ACCOUNT to confirm.

Forgot your password? Reset it first, then follow the steps above.

Sign in to delete your account

When it happens

Deletion is immediate and permanent once you confirm. You are signed out on every device and the account cannot be restored. You can sign up again later with the same email, but only as a completely new account.

What is deleted

• Your name, email address, phone number and profile photo.
• Your password and every sign-in session.
• Your notifications, notification and email-report preferences, and sign-in records.
• Your device connection records and your role assignments.

What is kept, and for how long

ClareSight is used through an employer or organization. Work records you created for that organization, such as time entries, timesheets, location records from tracked time, activity snapshots, tasks and comments, belong to the organization. They stay with it so its payroll and reports remain correct, shown under Deleted User instead of your name. They are kept for as long as the organization keeps its ClareSight workspace, and are removed when the organization deletes it.

If you can’t delete your account

• Your organization has turned off deletion requests. Ask your organization’s administrator to remove you, or to turn on account deletion in the organization’s settings.
• You are the only owner of an organization. Make someone else an owner first, or delete the whole organization and your account together from Settings → Organization → Danger zone.
• You can’t sign in at all. Ask your organization’s administrator, who can remove your account for you.

See the privacy policy for how ClareSight handles personal data.